Moderation and Content Services

Our team has many years' experience in all areas of website management, including content creation and community moderation.

Because user-generated-content requires editorial control, maintaining online communities or message boards can be time consuming and requires expertise. As part of your initial planning, you should consider how your community will be updated and maintained.

Many of our clients choose our management services as an addition to their project, since our team of experts can prove more cost-effective, as well as bringing experience and knowledge not found within most of our client organisations.

Customised management services can be planned to suit your specific needs. These can include:

Creation of content, either for a specific time period, or on a regular basis
Discussion Board moderation, either pre or post publication
Live chat moderation and conference hosting
Online hosting - encouraging conversation and debate, supporting users and being the first line of enquiry for community-related issues
Training of in-house staff in all aspects of content and community management